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Unified Messaging using the MultiPlex Phone

Our unified communications suite helps users be more productive by enabling them to communicate and collaborate easily with others in different locations or time zones using a range of different communication options, including instant messaging (IM), voice, desktop sharing and video.

Chat with coworkers to exchange information while you are on the phone. It allows your staff to communicate with each other without interrupting the work process. No more phone interruptions or wandering up to your desk throughout the day.

Streamline Communications
Connect with the right person, right now and manage information overload

  • Contact people based on their availability, and then click to communicate with them in the best way: by e-mail, Voice-over Internet Protocol (VoIP), instant messaging, or audio/video/Web conferencing. Access all communication with a single sign on and single inbox.
  • Connect from within Microsoft Office Outlook, Microsoft Office, and other applications you use every day.
  • Communicate securely while working away from your desk, on the road, or at home with a single, familiar client for the personal computer (PC), Web, and smart devices.
  • Bring people together with audio, video, and Web conferencing to improve team collaboration and to reduce the monetary and environmental costs of travel.
Contact us for a free consultation
Increase Operational Flexibility and Reliability
Simplify management and maximize resources and budget with increased flexibility for IT operations and administrators
  • Improve operations with easy, modular, and centralized management tools. Provide professional-grade reliability, availability, and scalability.
  • Provide larger mailboxes at lower cost by enabling organizations to choose their own storage method (for example, storage area networks [SANs], direct attached, or desktop quality discs that do not sacrifice system availability).
  • Consolidate telephony, voicemail, and e-mail systems to dramatically lower maintenance and service costs, particularly for organizations with remote or branch offices.
  • Using Software + Services, determine the best mix of on-premises and cloud-based communications solutions to meet the needs of your users and administrators.
Contact us for a free consultation
Build on an Open and Extensible Unified Communications Platform
Extend existing investments and adapt to changing business needs with an extensible platform
  • Integrate and extend your existing messaging system by connecting it to the MultiPlex Phone system.
  • Enhance the end-user experience by embedding presence and click-to-call into your applications.
  • Make business processes and workflows more efficient by communications-enabling line of business applications with features such as alerts and notifications, query/response bots, and interactive voice response (IVR) self-service.
Contact us for a free consultation
Amplify Protection and Control
Put IT in control by giving them options to balance and control risk
  • Manage security, compliance, and archiving policies for messaging and telephony systems with common tools.
  • Eliminate threats before they reach the corporate firewall with built-in security technologies, including real-time antivirus/antispam software and security services for e-mail and instant messaging.
  • Protect critical information and help prevent costly exposure with built-in compliance and encryption.
  • Provide IT control with failover, redundancy, and scalability across your organization,
Contact us for a free consultation