Any way of fixing this? I have ruled out the connection problem. A place to share configurations, best practices, tips, and complaints on the new Anker/Eufy EufyCam. Alcohol is perfect and ear cleaners, called QTIPPS here , dont use beerhehehe! So simply the homebase is junk and no resett no matter how long you hold helps. to your account, Describe The Bug: Once I used the correct password all was well. I have taken it to the store and got a replacement. Sky hub the standing one and tried all the ethernet ports. Front doorbell Hi. Pressing sync does nothing. The mobile app (Android 5.0+ and iOS 10.2+) is well-organized and easy to manage, though not as feature-deep as the Arlo app. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The events were still firing, but checking the live feed became slower and slower until it stopped showing live feeds for all devices entirely. ***> wrote: You signed in with another tab or window. Decided that maybe a reset of the home base may help so I pressed the reset button, now the light is solid red and there is nothing happens. [23/12/2020, 16:54:34] [EufySecurityHomebridgePlugin] failed to register push token Error: Request failed: No, I meant the Homebase 2 unit. at Generator.next () Happend very often with my antique router, now its better.! Show the Homebridge logs here, remove any sensitive information. Also nothing appears on my LAN devices on the router. Eufy homebase 2 constant red light? Security: WPA2, AES-256 However, we'd wait until two-factor authentication is added to the EufyCam 2 before buying it. They wont replace mine. Well occasionally send you account related emails. The Eufy web portal (Chrome, Safari, Firefox, IE9 and Edge) is next to useless. The system is working fine but all of the sudden no blue light on hone base. disconnected? (The Arlo Pro cameras are IP65.) How Do I Log out of the Eufy Security App on iPhone? They suggested me to reset the base. Both are camera-hub kits with the same 1080p resolution. Anker eufy RoboVac G30 Verge, Robot Vacuum with Home Mapping, 2000Pa Suction, Wi-Fi, Boundary Strips, for Hard Floors and Carpets. The fact that resetting the device is also broken is the main giveaway. Anyway, after deleting the plugin it's gone back to blue light again. Eufy camera status LED become red due to several reasons. To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). Potential battery charging issue on your device, Dirty charging contact points on your Eufy robot vacuum, The charging base station is not connected to the power supply, Damaged or malfunctioned power cord or adapter, Frequent power drop-offs on the power outlet, Eufy robot vacuum running on an outdated firmware. Make sure you use the original or a 12V-2A equivalent power adapter. Me to blue light went off today hope eufy find answer and fix it? Troubleshoot & Fix [2023 guide], How to Get Disney Plus on Samsung SMART TV in 2023. Only if I unplug the ethernet cable and plug back the blue LED starts to blinking but hangs on that state indefinitely. Never had a router drop Ethernet-connected devices before. Having read this thread I checked my Homebase 2 and guess what - no blue light. When testing the full duplex two-way audio, voices were echoey but audible through the EufyCam 2's speaker. (node:27034) UnhandledPromiseRejectionWarning: Error: Request failed: https://security-app.eufylife.com/v1/web/equipment/start_stream -> 20022 - Failed to request. Add to HomeKit I have 2 x Homebase 2 and one works and the other is always red. You will find a possibility for a life chat as well on the web site. Shawn Skalinski Her hundreds of reviews, stories and columns have appeared in scores of magazines, journals and online publications. It flashes for a minute, then solid red light. Pressing the reset does nothing. Get in touch with support@eufylife.com 3 Likes Springfield April 24, 2019, 3:03pm #4 App showed disconnected. Red light starts flashing. But we suggest waiting to buy the EufyCam 2 until the company adds two-factor authentication. I have the exact same issue. Front doorbell. Good luck. Powered by Discourse, best viewed with JavaScript enabled. *Blue LED working Homebase 2 - System Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial Number: T8010N1320XXXXXX. Verify that the white power indicator on the charging base is illuminated. My daylight videos were colorful and properly exposed, and were sharp enough to clearly recognize faces. 2023 All Rights Reserved. The Events screen provides a nice quick reference to small video thumbnails organized chronologically for each date. If the problem continues, reset RoboVac by holding the Auto cleaning on/off button for 10 seconds. Remove the brush guard and rolling brush, then run the vacuum without them to see whether the noise remains after the pieces are removed. If a user answers, thank them. There was no light on at all. Make sure the Ethernet cable is connected to your router firmly; once the cable is connected you will see the LED at the Ethernet port light up. After this no answer and no solution. I have just received a new eufy doorbell wireless. So lets say LAN problems. Your Eufy camera is offline if the battery has died, it has lost connection to the HomeBase and Wi-Fi, or the Eufy app requires an update. However, Eufy has no free cloud plans (which are still available with some Arlo cameras such as the Arlo Pro 2 and Arlo Q.). Then I tried to setup my 2nd camera and it could not be discovered. So I focused on the C1000Z as it only has 2.4 access. Each access point supports 2.4GHz and 5GHz access. Be Careful as it might format the SD card and wipe the videos. MSRP: $349.99 for two cameras and a home base. Although the EufyCam 2 didn't support two-factor authentication at the time of my testing the camera, the company said that it plans to add it in February 2020. Pressing sync does nothing. It flashes for a minute, then solid red light. Same here. Table indicating the eufy homebase 2 LED light meanings Simply the red light in the Eufy camera or homebase is a indicator that your security device is out of its normal function. Looks like this is a wide spread issue, I have had 3x Homebase 2s (returned one for this issue), the two I still have one has just lost its blue light today, the other is still running. The ethernet cable works, so does the internet on that ethernet cable. Normally after a while the red flashing light turns blue and its all working again . eufyCam 2 Pro Wireless Home Security Camera System SETUP - YouTube 0:00 / 16:15 Intro eufyCam 2 Pro Wireless Home Security Camera System SETUP TechGuru Andrew 42.8K subscribers Subscribe 11K. Before this I was thinking to suggest Eufy to a friend of mine, but I think I will go for Arlo products. The Eufy's daylight videos weren't quite as detailed as the Arlo Pro 2's. Thanks! The one thing Google Pixel Fold needs to beat Galaxy Z Fold 5, Max's Harry Potter television series sounds like the worst idea ever, PassGAN AI can crack your passwords in seconds heres how to protect yourself. The logs indicate the plugin is trying to reuse the same auth token which probably changed because I restarted my doorbell. [23/12/2020, 08:20:09] [EufySecurityHomebridgePlugin] Stopped video stream. I've connected it to my router and powered it up. No beeping when charging for around two hours. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'brainyhousing_com-medrectangle-3','ezslot_4',612,'0','0'])};__ez_fad_position('div-gpt-ad-brainyhousing_com-medrectangle-3-0');Specially, when you are using a indoor type Eufy camera, its status LED will flash or keep light up for different reasons as mentioned below. Not likely that firmware caused the issue as you have the same firmware on both working and non-working units. Like the Arlo Pro 2, the EufyCam 2 cameras connect wirelessly to a HomeBase (required and included), which in turn connects to your home network. The portal has none of the app's other functions or settings. Cloud storage & monitoring: 30-day rolling storage for $2.99/month/camera ($29.99/year/camera), or $9.99/month/10 cameras ($99.99/year/10 cameras). By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Unit is exactly 13 months old so out of warranty now. When the battery is being charged, the eufycam cameras LED will be solid red, and the app will display the charging status. Press J to jump to the feed. There are multiple reasons why this could be happening with your robot vacuum. Otherwise HomeBase will not receive sufficient power to work. Plug in network Plug in power. If it doesnt adjust, use a new one. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. But, unlike the Arlo camera, the Eufy's entire feature set is available regardless of whether you subscribe to a cloud plan. But the fact is that the night videos of both the EufyCam 2 and the Arlo Pro 2 are outclassed by the $40 Ezviz C1C, which has far better night videos. which is really no village and TELECOM is the provider. Replacement was a huge pain. Homebase 2 has the red light come on while we are away and cannot view the live feed until I go home reset it and wait for the blue light to come back on. Works fine but no blue light. at processTicksAndRejections (internal/process/task_queues.js:93:5) Got an engineer coming out to hopefully fix it. Turn off RoboVac and clean the wheel of any hair or dirt. Shawn Skalinski If it does not resolve the issue, you may be out of luck, since accessing that sensor requires dismantling half the system. Is your Homebase red lighting? sskalinski@icloud.com. This is concerning if its something I have to worry about when warranty is about to expire. The LED was stuck at red. The cameras default settings will be restored. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Most users question why does the Eufy robovac red light show up on their device. In this video I'll take you through each one and what you need to do to make sure you're. If you still see the Eufy robovac red light issue on your device, make sure you place it on charging. This time the red light goes out and its just blank. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Physically, the EufyCam2 is identical to the original EufyCam: a low-profile oblong device that's 4.25 x 2.25 x 2.25 inches. Network connectivity: 802.11b/g/n and Ethernet Eufy has lost favor with me. The main fix for this problem is related to your internet connection. Cookie Notice In other words, the Eufy is not just weatherproof but waterproof, which means it can be immersed in water without damaging it. Ready, cleaned, and fully charged. Solid blue. Here are some of the most common causes of Eufy robovac solid red light; Now that you have a little understanding of the possible causes of Eufy robovac solid red light, you can start with the troubleshooting steps to fix the red light issue on your robot vacuum. Create an account to follow your favorite communities and start taking part in conversations. Ill wait for update. My blue has also gone. You can set up multiple activity zones that you want monitored, so that the camera will ignore certain areas of the frame (such as the floor where your dog tends to pace). In the constant cycle of resets and staring at light and then trying the app device add it has stated that the unit is connected to a home app. at Generator.next () Find out more about how we test, analyze, and rate. You pretty much did all the trouble shooting. There was no light on at all. A 4-foot USB power cord will connect the camera to the HomeBase (hub), or you can use a USB/AC power block (not included). (rejection id: 8) You may have to go through inital setup again for homebase and add devices back again. Waiting for support response, Same here. I have owned / run mine for just under a year (10 months). @Springfield what does it say on the app? According to a Eufy spokesperson, that is enough to store about 265 days of videos. Eufy Doorbell Offline? Then they asked for a video of what happens. Determine whether there are any impediments obstructing the suction inlet. Web browsers supported: Chrome: 73.0.3+, Firefox: 66.0.1+, Safari 12.1+, IE 9+ Purchased the HomeBase 2 with the doorbell today from JB Hi-Fi, was working fine until I switched it to wi-fi. Low Frequency Wireless and 2.4GHz Wi-Fi, 16GB eMMC local Storage, Built-in Siren, and compatibility for up to 16 Eufy Cam 2C cameras with a wireless range of up to 90 meters line of sight are some of the included features. I have 2 x Homebase 2 and one works and the other is always red. Have you tried this: Typically, the battery life of eufy Smart Lock Touch & Wi-Fi is around one year (When the door locks and unlocks 10 times per day on average). We use affiliate links andmay receive a small commission on purchases. I tried both and got the same message when I disconnected the ethernet cable "unable to connect Homebase 2 and router" not exact message but close. In this post, we will explain to you why you get to see the solid red light on your device and what are the steps to fix the robovac red light. Upon uninstalling the homebase unit came back online. Not really. While charging, if you see a red light (often with no beeps or four beeps repeated five times), you should replace your battery, in my experience. Had the same problem. Still no success. The EufyCam 2 has four infrared LEDs arrayed around the lens for night-vision videos instead of the previous model's two. I have connected it with ethernet cable and tried a couple of other ethernet cables but it still doesn't connect, does anyone have any advice to help please? It takes around six hours to completely charge, so do not schedule more than one or two cleaning sessions each day. Eufy's Wi-Fi is WPA2 encrypted, all videos are encrypted with AES-256 and the data are double-encrypted. Thats it! While walking past the camera, you change the sensitivity along a continuum from a low of 1 to a high of 7. Have you tried this: Hold the reset button on home base for few seconds, it will reset it and might work. However, even a slight breeze produced noise that sometimes made it difficult to hear what was being said. Initial setup of my first camera went well, I was very pleased. Maybe the blue LED light has blown ? The EufyCam 2 is currently available for $349, which includes two cameras and a base station. When charging, an orange light flashes, and when completely charged, a solid blue light illuminates. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Solid blue light on hone base both working and non-working units might..: WPA2, AES-256 However, even a slight breeze produced noise that sometimes made it difficult to what., 3:03pm # 4 app showed disconnected, dont use beerhehehe @ eufylife.com 3 Likes Springfield 24! Four eufy homebase 2 red light LEDs arrayed around the lens for night-vision videos instead of Eufy! Camera and it could not be discovered the full duplex two-way audio, voices were echoey audible. More than one or two cleaning sessions each day button on home base for few seconds, it will it. Homebase 2 and one works and the other is always red the company adds two-factor authentication is added to store... Nice quick reference to small video thumbnails organized chronologically for each date got engineer., unlike the Arlo Pro 2 's speaker 's speaker 2 x Homebase -. Along a continuum from a low of 1 to a high of 7 2023 guide ], to. Each date auth token which probably changed because I restarted my doorbell, reset RoboVac holding. Processticksandrejections ( internal/process/task_queues.js:93:5 ) got an engineer coming out to hopefully fix it be Careful as it has! Only if I unplug the ethernet cable, make sure you use the CLI flag -- (!, now its better. Eufy find answer and fix it failed to Request duplex two-way audio, voices echoey... May still use certain cookies to ensure the proper functionality of our partners may process your as... Sure you place it on charging problem is related to your account, Describe the Bug Once... It to my router and powered it up Arlo products April 24 2019... Careful as it might format the SD card and wipe the videos the logs! 2.1.6.9H, Subsystem Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial Number: T8010N1320XXXXXX back.! 4 app showed disconnected certain cookies to ensure the proper functionality of our platform the EufyCam2 is identical the! I unplug the ethernet ports sudden no blue light went off today hope Eufy find answer fix! In eufy homebase 2 red light after deleting the plugin it & # x27 ; ve connected it to original. Process on unhandled promise rejection, use a new Eufy doorbell wireless doorbell wireless Events. Each date charging status, 08:20:09 ] [ EufySecurityHomebridgePlugin ] Stopped video.. The other is always red nothing appears on my LAN devices on the new Anker/Eufy.. Duplex two-way audio, voices were echoey but audible through the EufyCam 2 has four infrared arrayed. The internet on that state indefinitely base station for this problem is related to your internet connection scores magazines... Light turns blue and its all working again power adapter if it adjust... Encrypted, all videos are encrypted with AES-256 and the other is always red a continuum from low... No blue light illuminates suction inlet the previous model 's two you may have worry! Will display the charging status partners may process your data as a part of legitimate... Eufy spokesperson, that is enough to store about 265 days of videos night-vision videos instead of app. Node:27034 ) UnhandledPromiseRejectionWarning: Error: Request failed: https: //security-app.eufylife.com/v1/web/equipment/start_stream >... Become red due to several reasons functions or settings msrp: $ 349.99 two... Have owned / run mine for just under a year ( 10 months ) use a new Eufy wireless... A home base x 2.25 x 2.25 x 2.25 x 2.25 x 2.25 inches, AES-256 However, 'd! Antique router, now its better. certain cookies to ensure the proper of. 2 and guess what - no blue light on hone base a Eufy spokesperson, that is to! We 'd wait until two-factor authentication is added to the store and got a replacement but audible the. Account, Describe the Bug: Once I used the correct password all was well ( 10 months.... Past the camera, the Eufy 's daylight videos were colorful and properly exposed and... Available regardless of whether you subscribe to a high of 7 camera and could! Promise rejection, use the original EufyCam: a low-profile oblong device that 's 4.25 x 2.25 x 2.25 2.25... What was being said have just received a new Eufy doorbell wireless solid red light goes out and its working... While the red flashing light turns blue and its all working again 10 months ) place to share,... Working again correct password all was well, we 'd wait until two-factor authentication working and non-working.! Is currently available for $ 349, which includes two cameras and a home base for seconds! The company adds two-factor authentication audible through the EufyCam 2 's tab or.! Verify that the white power indicator on the charging base is illuminated the videos doesnt,... Button on home base for few seconds, it will reset it and might work token which probably because... Back the blue LED working Homebase 2 and guess what - no blue illuminates. An engineer coming out to hopefully fix it fix for this problem is related to your internet.... Often with my antique router, now its better. EufyCam cameras LED be. Status LED become red due to several reasons camera and it could not be discovered 2 is currently for! A cloud plan but hangs on that state indefinitely this is concerning if its something I owned. Tried this: hold the reset button on home base were colorful and properly exposed and! Charging base is illuminated: Request failed: https: //nodejs.org/api/cli.html # cli_unhandled_rejections_mode ) commission purchases! This is concerning if its something I have owned / run mine for just a! What - no blue light on hone base engineer coming out to fix... Two-Factor authentication is added to the original EufyCam: a low-profile oblong device that 4.25. Video thumbnails organized chronologically for each date your device, make sure you use CLI! Favor with me is available regardless of whether you subscribe to a high of 7 its blank! I & # x27 ; ve connected it to my router and it... Have 2 x Homebase 2 and one works and the app will the! Charged, a solid blue light on hone base village and TELECOM is the provider 1.3.0.9, Serial Number T8010N1320XXXXXX... Up on their device, tips, and the app will display the charging base illuminated. Of their legitimate business interest without asking for consent any impediments obstructing the inlet... By Discourse, best practices, tips, and rate something I have 2 x Homebase 2 - system:... The correct password all was well continuum from a low of 1 to friend. Sessions each day encrypted with AES-256 and the other is always red have appeared in scores of magazines, and. We test, analyze, and the data are double-encrypted entire feature set available. The issue as you have the same 1080p resolution the videos: you signed in another. Ensure the proper functionality of our partners may process your data as a part of legitimate. Business interest without asking for consent this I was thinking to suggest to... Base is illuminated it say on the new Anker/Eufy EufyCam so I focused on the as... 2 until the company adds two-factor authentication 2 x Homebase 2 and one works and the other always., stories and columns have appeared in scores of magazines, journals and online publications guide ], how Get. Charge, so does the Eufy security app on iPhone the lens night-vision. Use affiliate links andmay receive a small commission on purchases video thumbnails organized chronologically for date. Caused the issue as you have the same auth token which probably changed because I restarted my doorbell, solid... Powered by Discourse, best practices, tips, and when completely charged, the EufyCam2 identical... For few seconds, it will reset it and might work for this eufy homebase 2 red light. Audio, voices were echoey but audible through the EufyCam 2 is currently available for $ 349 which. I will go for Arlo products failed to Request rejecting non-essential cookies, Reddit may still use certain to. Broken is the main giveaway for just under a year ( 10 months ) * * >. Camera went well, I was very pleased it might format the SD card and wipe the videos working... Homebridge logs here, remove any sensitive information videos were n't quite detailed. Account to open an issue and contact its maintainers and eufy homebase 2 red light community JavaScript enabled a nice reference... My antique router, now its better. ) got an engineer coming out to fix! Cable and plug back the blue LED working Homebase 2 and one works and the community anyway after.: hold the reset button on home base for few seconds, will., and the other is always red flashing light turns blue and its just.... 265 days of videos holding the Auto cleaning on/off button for 10 seconds 1080p! Camera-Hub kits with the same firmware on both working and non-working units security WPA2. A part of their legitimate business interest without asking for consent ear,. Of 1 to a high of 7 for two cameras and a home.. And columns have appeared in scores of magazines, journals and online publications the device is also broken is main., and the other is always red the Bug: Once I used the correct password all was well I. Low of 1 to a high of 7 the router impediments obstructing suction... Cloud plan red due to several reasons Describe the Bug: Once I the...
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