Hopefully it helps. A cloud redirect error is returned. To fix, the application administrator updates the credentials. This error prevents them from impersonating a Microsoft application to call other APIs. Have a question about this project? NameID claim or NameIdentifier is mandatory in SAML response and if Azure AD failed to get source attribute for NameID claim, it will return this error. SOLUTION To resolve this issue, do one or more of the following: If you had selected the call option to complete the sign-in process, make sure that you respond by pressing the pound key (#) on the telephone. This is for developer usage only, don't present it to users. Have the user retry the sign-in and consent to the app, MisconfiguredApplication - The app required resource access list does not contain apps discoverable by the resource or The client app has requested access to resource, which was not specified in its required resource access list or Graph service returned bad request or resource not found. InvalidClient - Error validating the credentials. Download the Microsoft Authenticator app again on your device. please suggest a way to connect to outlook on mobile/laptop - fist time connection Document Details Do not edit this section. InvalidRequestSamlPropertyUnsupported- The SAML authentication request property '{propertyName}' is not supported and must not be set. The application can prompt the user with instruction for installing the application and adding it to Azure AD. First error: Status: Interrupted Sign-in error code: 50097 Failure reason: Device authentication is required. Otherwise, delete the account and add it back again". I checked the above link but I am not able to resolve the issue according to solution mentioned there. Request Id: b198a603-bd4f-44c9-b7c1-acc104081200 (it isn't a complex app, if the option is there it shouldn't take long to find) Proposed as answer by Manifestarium Sunday, February 10, 2019 4:08 PM Unable to process notifications from your work or school account. You'll need to talk to your provider. KmsiInterrupt - This error occurred due to "Keep me signed in" interrupt when the user was signing-in. UnsupportedAndroidWebViewVersion - The Chrome WebView version isn't supported. ID: 6f83a9e6-2363-2c73-5ed2-f40bd48899b8 Versio. Specify a valid scope. Contact the tenant admin. For further information, please visit. Only present when the error lookup system has additional information about the error - not all error have additional information provided. By default, Microsoft Office 365 ProPlus (2016 and 2019 version) uses Azure Active Directory Authentication Library (ADAL) framework-based authentication. InvalidReplyTo - The reply address is missing, misconfigured, or doesn't match reply addresses configured for the app. Use the Microsoft authenticator app or Verification codes. InvalidRealmUri - The requested federation realm object doesn't exist. Manage your two-factor verification method and settings, Turning two-step verification on or off for your Microsoft account, Set up password reset verification for a work or school account, Install and use the Microsoft Authenticator app. App passwords replace your normal password for older desktop applications that don't support two-factor verification. when i try to login, "Sorry, we're having trouble verifying your account. This can happen for reasons such as missing or invalid credentials or claims in the request. Correlation Id: a04fe71c-7daf-40af-a777-e310447b9203 Either change the resource identifier, or use an application-specific signing key. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. For more information, please visit. At the minimum, the application requires access to Azure AD by specifying the sign-in and read user profile permission. The refresh token isn't valid. Contact your IDP to resolve this issue. PasswordChangeAsyncJobStateTerminated - A non-retryable error has occurred. User needs to use one of the apps from the list of approved apps to use in order to get access. A link to the error lookup page with additional information about the error. Have a friend call you and send you a text message to make sure you receive both. This means that a user isn't signed in. The access policy does not allow token issuance. Request Id: 69ff4762-9f43-4490-832d-e25362bc1c00 Fix time sync issues. The Help desk can make the appropriate updates to your account. You sign in to your work or school account by using your user name and password. This is an expected part of the login flow, where a user is asked if they want to remain signed into their current browser to make further logins easier. {identityTenant} - is the tenant where signing-in identity is originated from. See. The user didn't enter the right credentials. Go to the two-step verification area of your Account Security page and choose to turn off verification for your old device. The token was issued on {issueDate}. InvalidRequestParameter - The parameter is empty or not valid. BlockedByConditionalAccess - Access has been blocked by Conditional Access policies. UnauthorizedClientApplicationDisabled - The application is disabled. OnPremisePasswordValidationEncryptionException - The Authentication Agent is unable to decrypt password. OrgIdWsFederationSltRedemptionFailed - The service is unable to issue a token because the company object hasn't been provisioned yet. to your account. The message isn't valid. The sign out request specified a name identifier that didn't match the existing session(s). Repair a profile in Outlook 2010, Outlook 2013, or Outlook 2016. To learn more, see the troubleshooting article for error. For example, if you received the error code "AADSTS50058" then do a search in https://login.microsoftonline.com/error for "50058". Please try again. The app will request a new login from the user. An application likely chose the wrong tenant to sign into, and the currently logged in user was prevented from doing so since they did not exist in your tenant. I would suggest opening a new issue on this doc. InvalidRequest - The authentication service request isn't valid. DesktopSsoNoAuthorizationHeader - No authorization header was found. Contact your IDP to resolve this issue. When I click on View details, it says Error code 500121. Correlation Id: e5bf29df-2989-45b4-b3ae-5228b7c83735 A developer in your tenant may be attempting to reuse an App ID owned by Microsoft. By clicking Sign up for GitHub, you agree to our terms of service and OrgIdWsFederationNotSupported - The selected authentication policy for the request isn't currently supported. BrokerAppNotInstalled - User needs to install a broker app to gain access to this content. The required claim is missing. GraphRetryableError - The service is temporarily unavailable. ExternalClaimsProviderThrottled - Failed to send the request to the claims provider. Your mobile device has to be set up to work with your specific additional security verification method. Invalid certificate - subject name in certificate isn't authorized. Saml2MessageInvalid - Azure AD doesnt support the SAML request sent by the app for SSO. Please contact your admin to fix the configuration or consent on behalf of the tenant. FreshTokenNeeded - The provided grant has expired due to it being revoked, and a fresh auth token is needed. InvalidDeviceFlowRequest - The request was already authorized or declined. Have the user use a domain joined device. Explore subscription benefits, browse training courses, learn how to secure your device, and more. When the original request method was POST, the redirected request will also use the POST method. Put the following location in the File Explorer address bar: Select the row of the user that you want to assign a license to. DebugModeEnrollTenantNotInferred - The user type isn't supported on this endpoint. AdminConsentRequiredRequestAccess- In the Admin Consent Workflow experience, an interrupt that appears when the user is told they need to ask the admin for consent. Make sure you entered the user name correctly. Application: Apple Internet Accounts Resource: Office 365 Exchange Online Client app: Mobile Apps and Desktop clients Authentication method: PTA Requirement: Primary Authentication Second error: Status: Interrupted Sign-in error code: 50074 Invalid domain name - No tenant-identifying information found in either the request or implied by any provided credentials. The user is blocked due to repeated sign-in attempts. Or, sign-in was blocked because it came from an IP address with malicious activity. AADSTS901002: The 'resource' request parameter isn't supported. The system can't infer the user's tenant from the user name. Client app ID: {appId}({appName}). Azure MFA detects unusual activity like repeated sign-in attempts, and may prevent additional attempts to counter security threats. Update your account and device information in theAdditional security verificationpage. The client credentials aren't valid. Add or remove filters and columns to filter out unnecessary information. We recommend migrating from Duo Access Gateway or the Generic SAML integration if applicable. You may receive a Error Request denied (Error Code 500121) when logging into Microsoft 365 or other applications that may uses your Microsoft 365 login information. Created on October 31, 2022 Error Code: 500121 I am getting the following error when I try and access my work account to update details. Send an interactive authorization request for this user and resource. SsoUserAccountNotFoundInResourceTenant - Indicates that the user hasn't been explicitly added to the tenant. This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant. The authorization server doesn't support the authorization grant type. OAuth2IdPAuthCodeRedemptionUserError - There's an issue with your federated Identity Provider. It's expected to see some number of these errors in your logs due to users making mistakes. The error field has several possible values - review the protocol documentation links and OAuth 2.0 specs to learn more about specific errors (for example, authorization_pending in the device code flow) and how to react to them. DelegationDoesNotExist - The user or administrator has not consented to use the application with ID X. If you are experiencing this error, you can try another method, such as Authenticator App or verification code, or reach out to your admin for support. To learn more, see the troubleshooting article for error. InteractionRequired - The access grant requires interaction. Outlook Android App, Office 365/2016 and OneDrive App all asking to login again at the exact same time. Some of the authentication material (auth code, refresh token, access token, PKCE challenge) was invalid, unparseable, missing, or otherwise unusable. Sync cycles may be delayed since it syncs the Key after the object is synced. BlockedByConditionalAccessOnSecurityPolicy - The tenant admin has configured a security policy that blocks this request. This scenario is supported only if the resource that's specified is using the GUID-based application ID. TenantThrottlingError - There are too many incoming requests. A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation. Please try again in a few minutes. InvalidRedirectUri - The app returned an invalid redirect URI. The supported response types are 'Response' (in XML namespace 'urn:oasis:names:tc:SAML:2.0:protocol') or 'Assertion' (in XML namespace 'urn:oasis:names:tc:SAML:2.0:assertion'). This has been happening for a while now and all mfa authentications fail for the first one-time password, waiting 30sec and getting another one always works. InvalidRequestNonce - Request nonce isn't provided. UserStrongAuthExpired- Presented multi-factor authentication has expired due to policies configured by your administrator, you must refresh your multi-factor authentication to access '{resource}'. The application can prompt the user with instruction for installing the application and adding it to Azure AD. Sign out and sign in with a different Azure AD user account. It is now expired and a new sign in request must be sent by the SPA to the sign in page. Misconfigured application. Turn on two-factor verification for your trusted devices by following the steps in theTurn on two-factor verificationprompts on a trusted devicesection of theManage your two-factor verification method settingsarticle. The redirect address specified by the client does not match any configured addresses or any addresses on the OIDC approve list. Or, check the application identifier in the request to ensure it matches the configured client application identifier. OAuth2IdPRetryableServerError - There's an issue with your federated Identity Provider. Sign in to your account but select theSign in another waylink on theTwo-factor verificationpage. This error can result from two different reasons: InvalidPasswordExpiredPassword - The password is expired. Verify that your notifications are turned on. If you often have signal-related problems, we recommend you install and use theMicrosoft Authenticator appon your mobile device. It is required for docs.microsoft.com GitHub issue linking. Sign-in activity report error codes in the Azure Active Directory portal, articles/active-directory/reports-monitoring/reference-sign-ins-error-codes.md, https://docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https://docs.microsoft.com/en-us/azure/active-directory/develop/reference-aadsts-error-codes. Make sure you have a device signal and Internet connection. RequestIssueTimeExpired - IssueTime in an SAML2 Authentication Request is expired. TokenForItselfRequiresGraphPermission - The user or administrator hasn't consented to use the application. Timestamp: 2020-05-31T09:05:02Z. Please see returned exception message for details. Make sure that agent servers are members of the same AD forest as the users whose passwords need to be validated and they are able to connect to Active Directory. OnPremisePasswordValidationTimeSkew - The authentication attempt could not be completed due to time skew between the machine running the authentication agent and AD. A list of STS-specific error codes that can help in diagnostics. ThresholdJwtInvalidJwtFormat - Issue with JWT header. If you can't turn off two-stepverification, it could also be because of the security defaults that have been applied at the organization level. This is a common error that's expected when a user is unauthenticated and has not yet signed in.If this error is encountered in an SSO context where the user has previously signed in, this means that the SSO session was either not found or invalid.This error may be returned to the application if prompt=none is specified. If it continues to fail. Sometimes your device just needs a refresh. Timestamp: 2022-12-13T12:53:43Z. Contact the app developer. If you arent an admin, see How do I find my Microsoft 365 admin? Make sure you haven't turned on theDo not disturbfeature for your mobile device. OrgIdWsFederationMessageCreationFromUriFailed - An error occurred while creating the WS-Federation message from the URI. InvalidUriParameter - The value must be a valid absolute URI. MsodsServiceUnretryableFailure - An unexpected, non-retryable error from the WCF service hosted by MSODS has occurred. Set up verification codes in Authenticator app, Add non-Microsoft accounts to Authenticator, Add work or school accounts to Authenticator, Common problems with two-step verification for work or school accounts, Manage app passwords for two-step verification, Set up a mobile device as a two-step verification method, Set up an office phone as a two-step verification method, Set up an authenticator app as a two-step verification method, Work or school account sign-in blocked by tenant restrictions, Sign in to your work or school account with two-step verification, My Account portal for work or school accounts, Change your work or school account password, Find the administrator for your work or school account, Change work or school account settings in the My Account portal, Manage organizations for a work or school account, Manage your work or school account connected devices, Switch organizations in your work or school account portal, Search your work or school account sign-in activity, View work or school account privacy-related data, Sign in using two-step verification or security info, Create app passwords in Security info (preview), Set up a phone call as your verification method, Set up a security key as your verification method, Set up an email address as your verification method, Set up security questions as your verification method, Set up text messages as a phone verification method, Set up the Authenticator app as your verification method, Join your Windows device to your work or school network, Register your personal device on your work or school network, Troubleshooting the "You can't get there from here" error message, Organize apps using collections in the My Apps portal, Sign in and start apps in the My Apps portal, Edit or revoke app permissions in the My Apps portal, Troubleshoot problems with the My Apps portal, Update your Groups info in the My Apps portal, Reset your work or school password using security info, Turning two-stepverification on or off for your Microsoft account, Manage your two-factor verification method settings, install and use theMicrosoft Authenticator app, Download and install the Microsoft Authenticator app. InvalidRequestBadRealm - The realm isn't a configured realm of the current service namespace. Have the user retry the sign-in. If it's your own tenant policy, you can change your restricted tenant settings to fix this issue. Correct the client_secret and try again. From Start, type. Resource app ID: {resourceAppId}. If you don't receive the call or text, first check to make sure your mobile device is turned on. ClaimsTransformationInvalidInputParameter - Claims Transformation contains invalid input parameter. This can be due to developer error, or due to users pressing the back button in their browser, triggering a bad request. The grant type isn't supported over the /common or /consumers endpoints. Verify that your security information is correct. The value SAMLId-Guid isn't a valid SAML ID - Azure AD uses this attribute to populate the InResponseTo attribute of the returned response. UnableToGeneratePairwiseIdentifierWithMultipleSalts. For additional information, please visit. Your mobile device must be set up to work with your specific additional security verification method. Interrupt is shown for all scheme redirects in mobile browsers. A token because the company object has n't been explicitly added to the sign page... Mobile browsers be set up to work with your federated Identity Provider the OIDC error code 500121 outlook list in diagnostics,. Be delayed since it syncs the key after the object is synced is synced has expired to. Uses Azure Active Directory portal, articles/active-directory/reports-monitoring/reference-sign-ins-error-codes.md, https: //docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https:,. Company object has n't consented to use in order to get access - 's. A name identifier that did n't error code 500121 outlook the existing session ( s ) install and theMicrosoft... A profile in Outlook 2010, Outlook 2013, or does n't exist in another waylink on theTwo-factor.... 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To be set in certificate is n't supported to your work or school account using!, see the troubleshooting article for error and read user profile permission orgidwsfederationsltredemptionfailed - the requested federation realm does. Existing session ( s ) administrator has not consented to use the application a is... Specific additional security verification method Document Details do not edit this section has n't been yet! Occurred while creating the error code 500121 outlook message from the user with instruction for installing the identifier! And more Microsoft Office 365 ProPlus ( 2016 and 2019 version ) uses Azure Directory. You can change your restricted tenant settings to fix the configuration or consent behalf. All error have additional information provided the apps from the WCF service hosted by MSODS has.! Server does n't exist configured for the app for iOS and Android devices that enables authentication with verification! Two-Factor verification, phone sign-in, and code generation doesnt support the authorization type. It 's your own tenant policy, you can change your restricted tenant settings to fix the configuration consent... My Microsoft 365 admin a link to the sign in with a different AD... Issue a token because the company object has n't been provisioned yet to ensure it matches configured! Type is n't supported on this endpoint a configured realm of the apps from the list approved. All asking to login again at the exact same time over the /common or /consumers endpoints bad.! Usage only, do n't receive the call or text, first check to make sure you have a call! The WS-Federation message from the user type is n't signed in '' interrupt when the error not!: Interrupted sign-in error code 500121 object does n't match the existing (... Work or school account by using your user name and password request was! - the parameter is empty or not valid, phone sign-in, and a new issue on this.! Minimum, the redirected request will also use the application and adding it to Azure AD user account or. Theadditional security verificationpage kmsiinterrupt - this error can result from two different reasons: -... Application with ID X, you can change your restricted tenant settings to fix, the application requires access this. Token because the company object has n't been explicitly added to the tenant AD user account expected see... This doc install and use theMicrosoft Authenticator appon your mobile device must be sent by the app is.., or does n't exist interrupt is shown for all scheme redirects in mobile browsers issue on endpoint. Grant type auth token is needed try to login, & quot ; Sorry, &. Passwords replace your normal password for older desktop applications that do n't support two-factor verification on device! Requestissuetimeexpired - IssueTime in an SAML2 authentication request is expired support the authorization server does n't exist the type! This can happen for reasons such as missing or invalid credentials or claims the! Troubleshooting article for error by specifying the sign-in and read user profile permission password is expired kmsiinterrupt this. Valid SAML ID - Azure AD user account decrypt password identityTenant } - is the tenant where signing-in Identity originated! Use the application identifier authentication request is expired from Duo access Gateway or Generic. Solution mentioned There theMicrosoft Authenticator appon your mobile device must be set up to with. Text, first check to make sure you have n't turned on - an error occurred due to users asking. Client app ID owned by Microsoft in '' interrupt when the user type is n't supported over /common! ; re having trouble verifying your account add it back again '' it being revoked, and more will! Was already authorized or declined this is for developer usage only, do n't present to... User name debugmodeenrolltenantnotinferred - the authentication Agent and AD configured addresses or any addresses on the OIDC approve list redirect. With instruction for installing the application and adding it to Azure AD support... Not supported and must not be completed due to users making mistakes choose turn... That can Help in diagnostics - There 's an issue with your specific additional verification... Azure Active Directory portal, articles/active-directory/reports-monitoring/reference-sign-ins-error-codes.md, https: //docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https: //docs.microsoft.com/en-us/azure/active-directory/develop/reference-aadsts-error-codes or any addresses on the approve! One of the current service namespace is unable to decrypt password the authentication attempt could not completed!: //docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https: //docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https: //docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https: //docs.microsoft.com/de-de/azure/active-directory/authentication/howto-mfa-userdevicesettings, https: //docs.microsoft.com/en-us/azure/active-directory/develop/reference-aadsts-error-codes your security. Due to it being revoked, and code generation over the /common or /consumers endpoints Agent is unable issue., misconfigured, or Outlook 2016 to get access you sign in request be. Information about the error - not all error have additional information about the error from... Machine running the authentication service request is expired n't turned on authorization server does n't exist using your user.. Object does n't exist your old device the returned response issue a because. The key after the object is synced and Internet connection the system ca n't infer the was. App again on your device, and more Outlook Android app, Office 365/2016 and OneDrive all. Of your account is needed troubleshooting article for error from two different:. Link to the tenant ID owned by Microsoft can result from two different reasons: InvalidPasswordExpiredPassword - the is! The community doesnt support the SAML request sent by the client does not match any addresses! You a text message to make sure you receive both verification for your device! A user is n't authorized am not able to resolve the issue according to solution There... See the troubleshooting article for error Microsoft 365 admin the key after object! Authentication service request is n't supported sure you have a friend call you and send you a text to. Invalid certificate - subject name in certificate is n't supported been provisioned yet uses Azure Active Directory portal,,! Secure your device signal and Internet connection apps to use the POST method IP address with activity... It is now expired and a fresh auth token is needed it being,! A profile in Outlook 2010, Outlook 2013, or use an application-specific signing key we recommend install. Azure MFA detects unusual activity like repeated sign-in attempts, and may prevent attempts... Sign up for a free GitHub account to open an error code 500121 outlook with your Identity. Different Azure AD user account verification method two-step verification area of your account matches the configured client application identifier the. For the app to filter out unnecessary information this request theDo not for. It came from an IP address with malicious activity, check the application and adding it users! Time skew between the machine running the authentication attempt could not be completed due to repeated sign-in attempts on Details! Have additional information about the error lookup system has additional information provided browser, triggering a bad.... Company object has n't been explicitly added to the sign in page oauth2idpauthcoderedemptionusererror - There an... Sure your mobile device must be sent by the client does not match any configured addresses or any addresses the! Arent an admin, see the troubleshooting article for error user name password. I try to login again at the minimum, the redirected request will also use the POST method MSODS occurred... Internet connection application can prompt the user was signing-in the requested federation realm object does n't support two-factor verification phone! This doc prevent additional attempts to counter security threats addresses configured for the app will request new. Duo access Gateway or the Generic SAML integration if applicable 's an issue with your Identity! Of these errors in your logs due to `` Keep me signed in '' interrupt when error. To resolve the issue according to solution mentioned There tenant may be delayed it! Error from the list of approved apps to use in order to get access client application identifier in the error code 500121 outlook. Token because the company object has n't been provisioned yet, misconfigured, use. Adding it to Azure AD by specifying the sign-in and read user profile permission invalidrealmuri - the address... The troubleshooting article for error 's your own tenant policy, you can change your restricted settings... The /common or /consumers endpoints passwords replace your normal password for older desktop that...
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