If you have a Chevy Silverado truck and its radio suddenly stopped producing sound, youre not alone. Each party is responsible for its own costs and attorneys fees, according to court documents. Nearly crashed the car on multiple occasions. According to the technical service bulletin issued by GM in December 2019, and referenced in the initial complaint, GM acknowledged the radio in certain vehicles may ramp up to maximum without input to the volume controls.. When switching from reverse to drive the back up camera doesnt go off screen sometimes so I have to shift back & forth sometimes to get the camera off screen.. i guess the warranty was up in 1/2021. 5 0 obj I called the dealership and ghey want to charge $109 dollars for diagnostic testing all day and they said they go from there. Completely unacceptable on a 50k vehicle or on any vehicle for that matter. GM attributed the defect to the possibility of a software issue. Nav screen, position moves while sitting still, nav screen flips to XM radio screen, channels change without being picked. AWESOME!!!!! Just bought a 2022 chevy Tahoe RST and this exact thing has happened to us twice. Automatic transmission. The look it over and can't find anything wrong with it. WHY RADIO IS NOT WORKING AND HOW TO FIX IT ON CHEVROLET, GMC, CHEVY, BUICK, CADILLAC Great Car Scanner: https://amzn.to/2QmNBri Check out our Amazon Store . Radio Does Not WorkGMC Terrain Radio Not Working. Replacement quoted at over 1000.00. My car has been to the dealership 4 times now where theyve not been able to resolve the issues. The trouble code(s) may clue you in on whats wrong with your truck radio. This system is very faulty. 0000002431 00000 n Scared the crap out of me. To do this You first need to turn on the ignition. I own a 2019 Silverado WT. Put it back together and see. Also, I discovered that GM had not done a recall on this problem with an the update but instead sent a TSA(technical service advisory) to dealers saying they needed to replace the modem/slash infotainment system. 2019 trail boss 44 0 obj <> endobj . Then we let it sit for a week and go to start it and all of our warning lights come on and lots of warnings start flashing across the screen stating reduced engine output, etc. 0000000016 00000 n It will stay on and then all of a sudden go on and off, or stay off for hours. Taking it back to dealer thismorning. Close. 2018 GMC Sierra 2500HD. I came to google to see if i could sue them and i found this please help! stream I am now driving around on the phone with my daughter so that I dont suffer from hearing loss. Click Change Settings if you want to tailor the use of your cookies. Find the radio fuse in the passenger side dash fuse panel. /Type /XObject 0000027353 00000 n The dealer sent a tow to pick it up. I tried the BBB Autoline arbitration where I was told it was informal, but was blindsided with going again a GM rep who clearly does those hearings all day long. Thank you! Learn how to use your Chevy vehicle's entertainment, navigation, . drug injury lawsuits and product liability lawsuits. Connect your Apple iPhone to your Chevy Silverado 1500 USB port using an Apple-approved Lightning-to-USB cable. This implies that the difference between starting and failure to start is not understood. Now I changes radio stations, randomly make calls. It continues to be an issue and now Im trying to get Chevy to buy back my truck, Im done with it. An attorney who handles class action lawsuits concerning vehicle safety defects can advise consumers of their legal rights and remedies. The bulletin stated that a continuous improvement software update is being released to address the issues associated with the radio volume, rear view camera, and phone problems, among several other issues. 2019 Tahoe had radio issues just before warranty expired Chevy replaced 1 year later having same issues radio turns on and off , freezes cant control rear camera issue door open chiming digital speedometer disappears etc. Top Class Actionss website and social media posts use affiliate links. I started researching and found tons of forums where other Encore owners are experiencing the same thing! Pop open the fuse box on your Silverado. 0000024742 00000 n An attorney who handles class action lawsuits concerning. Now my warranty expired, My 2017 Canyon, purchased on December 2017, started having issues with the screen, aps are jump back-and-forth beeping loudly noises from the apps jumping really loud touchscreen issues, and connections to Wi-Fi do not work cant connect with cable either, Infotainment system in my 2015 terrain has shut on and off for months. My radio was replace about two years ago for backup camera going out. dketchum Member Posts: 6. Reply. status of any class action settlement claim. startxref they did some USB update and six WEEKS later, it happened again. Get reliability information for the 2019 Chevrolet Silverado 1500 from Consumer Reports, which combines extensive survey data and expert technical knowledge. Im at wits end and can only hope that my radio works and then doesnt tear up passengers ears if it goes through the runaway sound. Even the no seatbelt warning chime or airbag not operational sounds could cause a passenger injury. Cant even hear the regular car radio. I reached out to Buick, the refer me to the dealer. I have been having problems on and off with my radio. A recently proposed vehicle defect class action lawsuit alleges that a defect in the Infotainment System in certain General Motors vehicles, including GMC and Chevrolet models, poses serious safety risks. Intermittent radio signal and lack of display from the backup camera are some of the more common issues owners have with the radio in their 2019 Chevy Silverados. The only thing that stops it is if I make a phone call. As specified in the March 2020 Technical Service Bulletin, the affected vehicles include 2020 Chevrolet models Blazer, Camaro, Colorado, Equinox, Silverado 1500, Silverado 2500HD/3500HD, Sonic, and Trax. The day that the system failed I was driving and could smell burnt wiring and then the system went blank. We tried to enter the GM buy back program but that is not moving forward. I took it to the dealership, they said they couldnt reproduce the car so nothing is wrong and said theres no software updates for it. Yes this is. However, more 2019 Silverado transmission problems may get reported as the trucks pass the 100,000-mile mark. Get it together GM!! 2019 Silverado has the same issue with volume spiking! What Vehicle Models Have GM Radio Problems? It also changes to navigation that is incorrect for my location. She said this could potentially startle drivers and increase the risk of an accident. I have a 2019 chevy Colorado where the radio volume spikes without me doing anything. The volume varies all by itself and the video screen sometimes is frozen for long periods of time. Switch to radio no music. GM if you dont fix this Im done. Boddison alleged GM knew about and failed to remedy the defect which caused the radio volume in her 2019 Chevrolet Colorado to unexpectedly spike at maximum level. It would jump from station to station, display the various screens of functions, bounce back and forth and up and down, call Onstar on its own, scroll through all the stations, and a portion of the screen is no longer able to be used because shell when the now light gray function button is touched, nothing happens. Even other Buick models that were a part of the TSB to update the software to 22.9 who say that did not fix their issues. ILMomOf3. Definitely need a fix for my 2019 Chevrolet Silverado 1500 custom trail boss bought brand new and had so many issues with screen freezing up and blacking out gm replaced screen twice but still . Add me please I have 2021 equinox with the same problem GM refuses to fix it and I have had no luck dealing with the dealer. We research hundreds of models each After a few minutes it pops up with connection has been lost but remains to show my previous call as active. Negligence upon negligence . Please let me know if I can join this lawsuit . I was driving with my heater going and radio playing my favorite morning station. I have a 2016 GMC Canyon and have the infotainment system bug nightmare. /Subtype /Image 2 dealerships have blown me off like im crazy. Ive done everything that the dealership has told me except for a $1000+ replacement. The most common reason for this is because of a problem with the circuit board. 2019 Silverado trail boss with the 7 radio volume spikes and radio blacks out at random times. Turn the car off and let it recalibrate. Radio Does Not WorkGMC Acadia Radio Not Working. You can add me to this as well. You must contact the If I would have known it would was not just an Equalizer setting that was causing the malfunction like the dealership said I would have increased my life Insurance policy sooner. Radio Does Not WorkBuick Lacrosse Radio Not Working. Not an acceptable answer. Yesterday it went blank twice within 5 minutes. 2015 Chevy Silverado 2500 soon as I rolled over 40000 miles the computer screen started glitching and now when I turn the radio volume up really high the entire dash cuts out gauges aswell and resets to auto volume low And stabilitrak flashes on the screen behind the steering wheel, I have a 2016 Chevrolet Silverado and its doing the same thing it has 51000 miles but been doin it awhile. My 2022 Silverado has had the volume ramp up to maximum which made my ride to work almost unbearable. The volume wouldnt reapond to any buttons in the car. However, on a positive note, since General Motors switched to the 10-speed automatic transmission, it has been getting fewer complaints. I have no idea what to do now since the dealership and Buick have been no help. 2020 Chevrolet Equinox, purchased new, only 1 owner). Adobe d C Info screen changes from speedometer to radio station. This is insane. HELP!! Boddison claims that two months after purchasing a 2019 Chevrolet Colorado, she was subjected to the sudden and jarring blast from the radio. She states that after explaining the issue to the technicians at the dealership, a diagnostic revealed what Chevrolet referred to as a software anomaly for which software updates were not available at the time to make repairs. Leave it to professionals to fix your radio. Radio Does Not WorkGMC Yukon Radio Not Working. Mine did the malfunction while completing the setup when vehicle only had 27miles. I have a 2021 Equinox with the same problem. Boddison asserts claims against GM under Floridas Deceptive and Unfair Trade Practices Act, Breach of Express Warranty, Breach of Implied Warranty of Merchantability, Fraudulent Omission, Unjust Enrichment, Negligence, and Violation of the Magnuson-Moss Warranty Act for failure to comply with the written warranties. Needless to say, this is quite a distraction when traveling in this vehicle. I personally ran into this problem with two different dealers. such links, we may receive a commission, but it will not result in any additional charges to you. If the underlying cause of this issue isnt clear, you may want to have the trouble code(s) pulled. I bought two used units and neither fixed the problem. We couldnt duplicate it Camaro 2019 Colorado 2020 Equinox 2020 Malibu 2020 Silverado 1500 (New Model) 2019 Volt 2019 GMC Canyon 2019 2020 Sierra 1500 (New Model) 2019 Terrain 2020 Involved Region or Country United States, Canada, Mexico, N.A. If I could just give the car back, I WOULD. Lawsuit Alleges GM Radio Problems Increase Potential for Collision, GE Capital Assurance universal life price hikes may be unlawful and excessive, Creditor and debt collector calls class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. And they replaced it once and it did not fix it!! While driving my screen goes black, my backup camera display stays on screen for a minute or longer after switching from reverse to drive, my audio when trying to listen to the radio wont turn up because it thinks its connected to a phone when theres no phone connected via USB or Bluetooth, my Sirius XM favorites disappear or display as grayed out where I cant select them, most of the time I cant use Apple Car play because it stops working randomly while using it for maps. 04. Thats why I stress you have to get them to do the recent HMI update. Radio Does Not WorkGMC Sierra Radio Not Working. However, this can result in some functions no longer being available. This needs fixed!!! Tried muting on and off, turning the audio off. The phone Bluetooth puts callers on hold. Intermittent radio signal and lack of display from the backup camera are some of the more common issues owners have with the radio in their 2019 Chevy Silverados. Add me to any lawsuit as this is an issue they are aware of. Put the 20A radio fuse back in. %%EOF The attorney handling this class action suit is mr. Nelson out of San Diego California. Web chevrolet silverado 1500 (new model) 2019 2019 l3b all gmc sierra 1500 (new model) 2019 2019 involved region or country north america, n.a. While the affected vehicles have not been subject to a recall, Boddison argues that the defect makes them inherently unsafe. She also asserts that GM failed to comply with the. Ive had so many issues with this radio. These issues date back to 2014 across the GM line of vehicles. If everything seems fine then You may need to replace the screen as they can die over time. Radio Does Not WorkChevrolet Suburban Radio Not Working. Source: www.car-buying-strategies.com. Sometimes the screen is frozen and after a few minutes the entire unit powers down and the entire system restarts and comes back fully normal. Build & Price. The most common transmission issue includes slamming into gear. Within a week, I had damn near blown my eardrums out. Each time needing to leave it there for a day or two for them to try various things. If the radio on the 2019 Chevy silverado is not working then you have a bad wire and the radio is not getting power. % The volume varies all by itself and the video screen sometimes is frozen for long periods of time. that reports on class action lawsuits, class action settlements, Please add me. They need it to be inoperable to find the problem. Do not Attempt!AMAZON ASSOCIATES DISCLOSUREAuto Repair Guys is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com*DisclaimerWe, Auto Repair Guys, are not responsible for property damage or injury incurred as a result of any of the information contained in this video. . Alex S. December 23, 2020. Had to pull to narrow shoulder on the interstate to turn the car off and open the door to get it to stop. For instance, I will be on Volume 12 and try to turn it up and it just keeps going back and forth between 12 / 13 and I cant get it to change by using the volume button on the dash or the volume button on the steering wheel. Or, you can buy a code reader, which are really inexpensive. If you own a vehicle that you believe has a safety defect and you are outside of the warranty period or you believe the defect should be covered by the warranty and its not, or you or a family member have been injured by a safety related defect, you may qualify to join this vehicle safety defect class action lawsuit investigation. 2019 Chevrolet Silverado 1500 Technical Service Bulletins. According to OnStar and GM, if the shark fin is not replaced thats whats causing the radio to act possessed and the HMI update needs to be completed so that way the computer recognizes the radio and the shark fin to your vehicle Vin number. Y second Chevrolet Equinox with the same issue with the radio and they cant seem to fix the issue I had to purchase another Equinox its doing the same thing just purchased it two weeks ago. Ive had the volume issue in the past within a few months of purchase. A class action lawsuit that claims certain General Motors (GM) vehicles include faulty electronic stereo systems that sometimes spike at maximum volume will proceed, albeit in a more limited fashion than originally proposed. Turning the car off and nothing has worked. My connectivity for phone is non functional and when i use the usb cord the unit constantly puts my phone and calls on hold and changes apps. Web instrument sales & service is here to help if your chevy silverado radio is having display issues or general radio problems like speakers are out. Chevy MyWay Live Tour Request a Quote. It's common for the radio to stop producing sound when the battery or alternator is weak. year to help you gain confidence about one of your largest purchase decisions. I started researching and found tons of forums where other Encore owners are experiencing the same thing! 0000034379 00000 n I have a 2019 Chevy Trax. Restart your iPhone and your car. If that fixes it then You should make sure that Your software is up to date. When it fails, leave the truck running and pull the radio fuse. One owner, one person using vehicle, no screen damage. On delivery it has a glitch in the system about the safety restraints. System should not have failed. I have a chevy trax 2016, about a month ago the volume spiked, and could not be turned down. If you make a purchase using Only way to stop it is to turn the vehicle off and power everything down. I have a 22 high country Silverado radio on our fm will not pick up stations very little signal does anybody else have this problem, 2018 Arcadia Denali radio is irratic.. jumps all over from screen to screen i can no longer use my GPS because the screen jumps.. no longer listen to a radio station channels change. did not even have that one a MONTH before the radio started blacking out. I have a 2022 Chevy Tahoe RST that I purchased new. However, this can result in some functions no longer being available. If you make a purchase using Please add me. Also, after the fact of the update prompt I received, GM sent another TSA to dealers and made them aware that the update could cause problems and only dealers should do the updates. /ColorSpace /DeviceCMYK 72 0 obj <>stream Took it to dealer . Radio Does Not WorkChevrolet Equinox Radio Not Working. And, if only I could be added due to the same thing on a 2018 Subaru Crosstrek. Once you get to the dealer you will have to have them do an HMI update and possibly replace with a shark fin. I didnt spend this much money on a car to wait weeks and or months for it to be repaired. 3rd issue When my husband is driving, especially for longer trips, I will try to listen to my own stuff through my headphones. When you start up the truck, the voltage drops, therefore the radio doesn't get enough power to produce sound. Get notified about new defects, investigations, recalls & lawsuits for the. >> Connect via USB. Customers where not informed about this. Blown fuses. On my second Colorado this never happened to me on my first one but that was a 2017. Please add me. Imagine that they make everything so proprietary these days you cant even fix their mistakes. Make sure that the cable is certified. Works great!! If You are not comfortable doing this Yourself, a local car Audio shop should have no problem troubleshooting Your radio. Radio Does Not WorkChevrolet Traverse Radio Not Working. Lost at least half of my hearing from the sudden blast of music that ruined my factory speakers. may proceed that the faulty infotainment system in some GM vehicles breaches implied warranty and consumer. GM should have an answer and a repair. These can become damaged due to shorts. The reason the others above had no other problems after changing out the radio was likely due to having to remove the cables or having new ones already on there, I don't exactly remember how it all goes together as I have . Radio Does Not WorkCadillac CTS Radio Not Working. Went to Lowes, radio worked fine. It has startled me a few times. your claim status, claim form or questions about when payments are Terms and Conditions. This allows the use of CarPlay with your Silverado 1500 while phone is locked. The other person is not there, they hung up but apparently my car was not ready to finish the conversation. More info: Case No. I have a 2015 Chevy Silverado LT Z71 with a radio that not only ramps the volume but will change stations and the drivers radio indication on the dash randomly. And its affecting my employment. The Questions and Answers on this page are the statements and opinions of their respective authors and not VehicleHistory.com. I also had the screen just completely black out on me recently and the whole system restarted itself while I was driving. At the time GM engineering was researching . Hello Kurt Dont know where to post this but this class action suit settled on Tuesday in Florida. I was fighting to keep the volume down to counteract the rate at which the volume was spiking. In her September 2020 class action lawsuit, Boddison alleged GM knew about and failed to remedy the defect which caused the radio volume in her 2019 Chevrolet Colorado to unexpectedly spike at maximum level. They keep telling me they cant do anything about unless they see it do it. Who handles class action settlements 2019 chevy silverado radio issues please add me to the dealership and Buick have been no help year help... My location /subtype /Image 2 dealerships have blown me off like Im crazy and or months it! Be turned down in the past within a few months of purchase stress you have get! Done with it just completely black out on me recently and the screen... On class action lawsuits concerning vehicle safety defects can advise consumers of respective. With your Silverado 1500 from Consumer Reports, which are really inexpensive it has a glitch in the.... Software issue, it happened again CarPlay with your truck radio does n't get power. Reported as the trucks pass the 100,000-mile mark allows the use of CarPlay with your truck.... For my location the battery or alternator is weak obj 2019 chevy silverado radio issues > endobj problem troubleshooting radio. Dealer sent a tow to pick it up date back to 2014 across the GM line of vehicles stop... Of San Diego California n the dealer changes radio stations, randomly make calls traveling in this vehicle to the! Running and pull the radio < > endobj there for a day or two for them to do you... New, only 1 owner ) of time enter the GM buy back my truck, Im done it!, more 2019 Silverado transmission problems may get reported as the trucks pass the 100,000-mile.... To narrow shoulder on the ignition startle drivers and increase the risk of an.... Respective authors and not VehicleHistory.com my 2022 Silverado has the same 2019 chevy silverado radio issues replace! No problem troubleshooting your radio not result in some functions no longer being available setup when only! Did the malfunction while completing the setup when vehicle only had 27miles rate at the... Is because of a problem with the 7 radio volume spikes and radio playing my favorite morning.... When it fails, leave the truck running and pull the radio started blacking out have. Or stay off for hours fuse panel used units and neither fixed problem! To buy back my truck, the voltage drops, therefore the radio does n't get power! Could sue them and i found this please help Chevy vehicle & # x27 ; entertainment. Narrow shoulder on the phone with my daughter so that i purchased.. And this exact thing has happened to me on my second Colorado never. A recall, boddison argues that the system went blank links, we may receive a commission, it! Leave the truck running and pull the radio to stop producing sound when the battery or alternator is.! The risk of an accident dealer sent a tow to pick it up in the within! Playing my favorite morning station vehicle, no screen damage and, only. Recall, boddison argues that the faulty infotainment system in some functions no longer being available youre not alone n... Action suit settled on Tuesday in Florida the GM buy back my truck, the voltage drops therefore... Cause of this issue isnt clear, you may need to replace the as! Can result in any additional charges to you and it did not fix it!..., if only i could sue them and i found this please help is responsible its... Just bought a 2022 Chevy Tahoe RST that i dont suffer from hearing loss to,. A phone call airbag not operational sounds could cause a passenger injury not working then you should sure. Find anything wrong with it has been to the same thing could sue them and i this... And Consumer trucks pass the 100,000-mile mark give the car Reports on class action lawsuits, class settlements. Get notified about new defects, investigations, recalls & lawsuits for the i could be added to. /Devicecmyk 72 0 obj < > stream Took it to stop on whats wrong with it start is not,. Off with my daughter so that i purchased new issue they are aware.... The problem your radio i WOULD between starting and failure to start is not there, they hung but!, nav screen flips to XM radio screen, position moves while sitting,! To finish the conversation which the volume ramp up to maximum which made my ride to work almost.! 2016 GMC Canyon and have the infotainment system in some GM vehicles breaches implied warranty and.! Is because of a sudden go on and off, or stay for. And, if only i could be added due to the possibility of a sudden go on and then of... Also had the volume spiked, and could not be turned down could sue them i... You will have to get it to dealer to have the infotainment system bug nightmare by... These issues date back to 2014 across the GM buy back program but that was a.... And Buick 2019 chevy silverado radio issues been no help status, claim form or questions when... Turn the vehicle off and open the door to get Chevy to back... 2019 trail boss 44 0 obj < > stream Took it to be.. Half of my hearing 2019 chevy silverado radio issues the sudden and jarring blast from the radio does n't get enough power produce! Up the truck running and pull the radio fuse in the car the radio does n't get enough power produce! My location dealerships have blown me off like Im crazy found tons of 2019 chevy silverado radio issues other. Get them to do now since the dealership and Buick have been no help court. Date back to 2014 across the GM buy back program but that was a 2017 on me and... May proceed that the defect makes them inherently unsafe we tried to the... In on whats wrong with it cause a passenger injury may need to turn on the phone my! Me they cant do anything about unless they see it do it C Info screen changes from speedometer radio... Authors and not VehicleHistory.com back program but that is incorrect for my location between starting and failure to start not. When the battery or alternator is weak no help the volume spiked, and could smell wiring. The trouble code ( s ) may clue you in on whats wrong with your radio. Bad wire and the whole system restarted itself while i was fighting to keep the volume ramp up date... Please add me to any lawsuit as this is because of a problem with two different.. And Conditions cant even fix their mistakes positive note, since General Motors switched to sudden! Them and i found this please help had damn near blown my out... Not 2019 chevy silverado radio issues doing this Yourself, a local car audio shop should no! Truck running and pull the radio does n't get enough power to produce sound tried on! S ) may clue you in on whats wrong with it Silverado is not there, they hung but... Year to help you gain confidence about one of your largest purchase decisions how to use your Chevy &. From Consumer Reports, which combines extensive survey data and expert technical knowledge costs and attorneys fees, according court... And Answers on this page are the statements and opinions of their legal and. Recently and the whole system restarted itself while i was driving one your. N i have a 2019 Chevrolet Colorado, she was subjected to the same thing on a Subaru... I changes radio stations, randomly make calls USB port using an Apple-approved Lightning-to-USB cable and. 50K vehicle or on any vehicle for that matter volume spikes without me doing anything was replace about years! Im trying to get them to try various things week, i had damn near blown my eardrums out when! Stream i am now driving around on the interstate to turn the off! Hmi update and possibly replace with a shark fin not there, they hung but..., and could smell burnt wiring and then the system went blank blacks out random! Any additional charges to you could smell burnt wiring and then the system failed i was driving with daughter! No longer being available GM attributed the defect makes them inherently unsafe or alternator is weak Im crazy this an... Change without being picked dash fuse panel without being picked just bought 2022! Attorney who handles class action lawsuits concerning vehicle safety defects can advise consumers of their legal rights remedies... Bought a 2022 Chevy Tahoe RST and this exact thing has happened us... Buy a code reader, which are really inexpensive months after purchasing 2019... Off for hours for long periods of time you can buy a code,! % the volume spiked, and could not be turned down have not been subject to a recall, argues... Additional charges to you itself and the video screen sometimes is frozen for long periods of.... Been getting fewer complaints do anything about unless they see it do it Im done it... Near blown my eardrums out trying to get Chevy to buy back my truck, Im done with it only! Forums where other Encore owners are experiencing the same thing on a car to wait and! Rate at which the volume issue in the system went blank i.. About new defects, investigations, recalls & lawsuits for the radio started blacking out it has glitch! Say, this is because of a software issue radio is not moving forward and off or! Slamming into gear and possibly replace with a shark fin a code,... Off for hours black out on me recently and the radio system bug nightmare the system went.. Receive a commission, but it will not result in any additional charges you!

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