We are a team of experts dedicated to finding the right government programs for you. Please include your name, Michigan Identification Number (MIN), signature and date on all correspondence. Michigan Unemployment Insurance Assistance Phone Number: 866-638-3993 If you go online, you can use the improved. The UIA has extended call center hours by an hour every day 8 a.m. - 6 p.m. Monday-Friday and it remains open from 7 a.m. - 2 p.m. on Saturday. The agent told me that they couldn't tell me what to submit. I was told you need to keep refreshing and if it says chat has timed out try again so idk. Certification can be done using a persons MIWAM account and/or by phone by MARVIN. Additional claims required and pending adjudication. It started right away once I was out of the waiting screen. ET. once I was waiting for over four hours I noticed that it was never actually pinging the unemployment servers even though it said "Waiting" How do you know it wasnt pinging the servers? The web Browser you are currently using is unsupported, and some features of this site may not work as intended. He's been with WDIV since 2013. Why havent I been paid yet? Boards, Commissions & Councils collapsed link, Michigan Economic Development Corporation, Michigan Occupational Safety and Health Administration, Michigan State Housing Development Authority, Commission on Middle Eastern American Affairs, Michigan Asian Pacific American Affairs Commission, Michigan Council for Rehabilitation Services, MiSTEM Advisory Council and MiSTEM Network, Workers' Disability Compensation Appeals Commission, https://dev.michigan.local/som/json?sc_device=json. If you need help with the Public File, call (313) 222-0566. Detroit MI 48277-1760 I woke up early today, managed to enter the line for chat at 8:40am and stayed waiting until about 1pm with no response. I didnt have that issue. Have had a job after your last unemployment benefit year began, Been paid by an employer, and that amount must have been at least five times the weekly benefit amount that you received while unemployed, Wages paid in the highest quarter of your base period multiplied by 4.1%, Add $6 for each dependent, up to five people. CLAIMANTS; Call1-866-500-0017- Monday - Friday; 8a.m. to 5p.m. Roughly 25,000 additional claims were filed Thursday . [Michigan] Finally Connected to the Online Chat! Keep in mind that this is average and that each case has its own specific set of circumstances. Workers in the state of Michigan may be eligible to receive weekly payments during unemployment. So I'm not in the que? Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement (updated 4/4/2023), Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Yes, but your gross wages cannot exceed 1.5 times the weekly benefit if you still want to collect unemployment. If you are laid off again in January of 2021, you can utilize these five weeks, and are not entitled to any further payments because a full calendar year has not passed since you first filed. Protests only: Unemployment Insurance Agency, P.O. Wait. One interesting thing that happened after the chat was that in the "determination status" my statuses changed from "pending investigation" to "pending adjudication". Call1-866-638-3993to certify for unemployment benefit payments. Thats why its essential to double check everything you submit for accuracy. Local 4 News every morning. The agency expects to schedule 800 appointments per day from 8:15 a.m. to 4:25 p.m. Monday through Friday. Unemployment benefits vary from person to person and are based on your previous wages and the number of weeks you are allowed to receive benefits. PO Box 77000 Continue to certify bi-weekly while you wait for our team to review the issues with you claim. Help Me Hank held a live Q&A with a director from the Michigan Unemployment Insurance Agency on Friday on the Local 4 Facebook page. Remember, it can take around three weeks before the money will be deposited. Copyright 2022 by WDIV ClickOnDetroit - All rights reserved. If accepted, the information packet will show how large your weekly benefit check will be and how often you can receive unemployment payments. This service is provided by the states Unemployment Insurance Agency (UIA). Usually, youll receive benefits until you have landed a new job, even if that means you didnt receive the allotted 20 weeks of payments. It says chat has timed out but then it starts to load and it says waiting. "Chat with an agent" during regular business hours of M-F between 8 a.m. - 5 p.m. "Send Unemployment a message" during non-business hours. Gray asked for people to save calling for people who are still trying to file, and to use the online support features for other issues. My chat showed as waiting for 3-4 hours. The department has added a chat bot at mi.gov/uia. Box 124, Grand Rapids, MI 49501-0124. So I'm not sure if I'm actually in line or not. I had my volume up and it made a "ding" noise when I was connected to an agent. If you find that your benefit application was denied, or there was some issue with your claim, the UIA will contact you about the issue and with information on how to proceed. For questions regarding a benefit overpayment, contact the Benefit Overpayment Collection Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004). If UIA needs more information from you, you will be contacted. Click to reveal Steve Gray, director of the UIA, said technical issues have been resolved, but some are still getting locked out of their accounts. What does additional claim required mean? Did they tell you anything as far as what to send? COVID-19 UPDATE:Because the coronavirus pandemic has left so many Americans jobless, the federal government has given states more flexibility in granting unemployment benefits. it was the only time I haven't gotten that message. Press question mark to learn the rest of the keyboard shortcuts. KID you not I fall asleep to take a nap and I just woke up now and looked at my tablet and they tried to chat back at 1:36 pm. You may now close this window. Even with that, the majority of people who are calling us are going to get a busy signal.. Pay stubs that show your quarterly earnings. Michigan Unemployment Insurance Assistance Live Chat How to chat with Michigan Unemployment Insurance Assistance by GetHuman Michigan Unemployment Insurance Assistance does not offer customer support through live chat. All rights reserved. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community. Eligibility.com is not a government website or a government agency. Mail to: State of Michigan If you meet Michigan unemployment benefits eligibility, you will be approved for up to 20 weeks of unemployment compensation. Theres a little form that will be presented that you can fill out, and weve got a team dedicated to those issues, Gary said. On the other hand, if 52 weeks has passed, you may be eligible to receive the full benefits period of 20 weeks. More employees were hired to take calls and the server has been beefed up. DETROIT Are you still having issues with unemployment in Michigan? Check under your view all claims or determinations tab in your MiWAM account for an alert. There are several requirements you must meet to qualify for unemployment benefits in Michigan. A new UIA phone appointment system aims to eliminate the headache. While on-hold times have improved since the peak of the pandemic, people are still waiting hours to reach a real person, said Kim Modrzejewski, who helps moderate a Michigan unemployment Facebook page. She said payment has been released and I should receive it in 48-72 hrs. This new scheduling system is another tool to help us ensure continued service to Michigans residents who are facing unemployment during the COVID-19 pandemic.. Call 1-866-638-3993 to certify for unemployment benefit payments. Customer Service. Cookie Settings/Do Not Sell My Personal Information. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The non-monetary issues for me are "voluntary quit - to accept to employment" and "remuneration - other payment". Saturday traffic is slow, as is the early morning. Mail requests and correspondence to: Create an account to follow your favorite communities and start taking part in conversations. "We've quadrupled the amount of [staff], and we've put them either on the phones or to . In most cases, the UIA considers Michigan unemployment claims to fall into three categories: (1) quitting, (2) fired, or (3) laid off. I'm glad you asked that because that's what happens to me each day and I honestly wondered if I am in the queue or not. I filed under the wrong Social Security Number, I am unable to certify for all weeks needed, I need to file a claim, but one is already filed in my name, I do not have the link in MiWAM to file a claim. 69 mins. My question was about "Open, Non-Monetary Issue" status. There is no definitive answer here. If you receive 15 weeks of benefits and find a new job, youll have five remaining weeks of benefits to access. Dept# 771760 If you have filed for bankruptcy, mail or fax your notice of bankruptcy to: UIA offices are closed during State holidays. I've been j sure what the right way is cuz I entered my information and it said chat has timed out and it started back up again so I'm unsure what the right way is, Thats what happens to me too. After the chat I uploaded ever document and form of ID that I though they might need as well and uploading written statements from myself attempting to clarify each issue. Starting on Wednesday, Oct. 21, jobless workers having issues with their unemployment can set up a phone appointment with the agency. Grand Rapids, MI 49501 Was able to get on without the timeout but who knows at this point. Cloudflare Ray ID: 7b9c51142e0b2b9a UIA Monday - Saturday; 8a.m. - 7p.m. Faxprotests or other correspondence to: 517-636-0427; Fax appeals to 616-356-0739. Okay so if it says timed out you need to close that tab/window completely and try again until you can reach that blue waiting screen without that message. FAX: 517-636-0427 Monday - Friday; 8:00 a.m. - 4:30 p.m. Certification by phone is not available when offices are closed for State holidays. Subsequent payments are released every two weeks after the individual certifies. I'm just going to keep trying each morning and hope for the best. I don't even have an option to chat with an agent or send a message anywhere on my screen. This website is using a security service to protect itself from online attacks. The wages you received over four quarters must equal 1.5 times the highest payment you received in one quarter (at least $4,948). 162.215.211.179 Supposedly she fixed my issue. Go to Michigan.gov/uia or call 866-500-0017 to schedule an appointment. To protect your rights to benefits during the protest period, please continue to certify biweekly through MiWAM online or MARVIN by phone during your scheduled certification week until you have returned to full-time work. Failing to do so could lead to you losing your benefits. P.O. Box 169, Grand Rapids, MI 49501-0169. Youll receive either a debit card where funds are deposited, or you can opt to have your benefits direct deposited into your bank account. How to do you that you aren't in the que if you get the "timed out" message before the blue waiting screen opens? This all depends on the situation. Chat with one of our agents through MiWAM. Claimants must certify (report) every two weeks that they are eligible for benefits. UIA offices across Michigan have been closed throughout the pandemic and remain closed, forcing people to get in contact with the agency via phone, chat or email when problems arise. I just wanted to let people know that at least sometimes the actually do connect to chat. I also sent in my verification stuff, but I just want to know how long that will take to get certified. Your source for Local information & breaking news across southeast Michigan plus 4Warn Weather providing you with accurate forecasts so you can plan your day. If you have found a new job and are being paid, regardless of how quickly, your benefits will end. They're tired of calling, emailing, submitting questions online and getting no response. The UIA offers phone appointments (though these are usually filled up quickly), a live chat feature (M-F 8 a.m. to 5 p.m.) and will soon be adding video call appointments. Starting on Wednesday, Oct. 21, jobless workers having issues with their unemployment can set up a phone appointment with the. Click to reveal We do not claim responsibility for its accuracy. A Determination regarding your eligibility for benefits was made. While you are likely to collect unemployment payments, it is possible to be rejected based on special employment circumstances (such as the type of job you previously had) or if an employer chooses to contest your application (which may occur if they say you chose to leave instead of being laid off or terminated). Previous: Q&A: Michigan unemployment agency answers questions about issues applying for benefits, Weve quadrupled the amount of [staff], and weve put them either on the phones or to address the technical issues, Gray said. A new UIA phone appointment system aims to eliminate the headache. There can be several circumstances which your claim will close. Take my word for it. I started waiting in chat this morning right away. The minimum amount you will receive is $81, with a maximum of $362. Amazingly, Alabama, a low population state, still has over 10,000 pending claims from the very beginning of the pandemic. Hope it helps. If I would of waited that extra 40 minutes I could of possibly gotten my dumb non monetary problem taken care of. its absolutely frustrating. Even if you meet all the requirements for unemployment benefits in Michigan, your application may be rejected based on your individual work situation. A place for your unemployment insurance questions. Go to Bureau of Services for Blind Persons, Go to Michigan Career & Technical Institute, Go to Michigan Economic Development Corporation, Go to Michigan High-Speed Internet Office, Go to Michigan Occupational Safety and Health Administration, Go to Michigan State Housing Development Authority, Go to Office of Mobility and Electrification, Requests for Proposals and Qualifications, Go to Workers' Disability Compensation Agency, Go to Michigan Employment Relations Commission, Go to Commission on Middle Eastern American Affairs, Go to Hispanic/Latino Commission of Michigan, Go to Michigan Asian Pacific American Affairs Commission, Go to Michigan Community Service Commission, Go to Michigan Council on Future Mobility, Go to Michigan Council for Rehabilitation Services, Go to Michigan Workforce Development Board, Go to MiSTEM Advisory Council and MiSTEM Network, Go to Unemployment Insurance Appeals Commission, Go to Workers' Disability Compensation Appeals Commission. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community. "Chat with an agent" during regular business hours of M-F between 8 a.m. - 5 p.m. "Send Unemployment a message" during non-business hours MARVIN Call 1-866-638-3993 to certify for unemployment benefit payments. I was approved. Community Rules apply to all content you upload or otherwise submit to this site. Additional claims required and pending adjudication. Also, before submitting a claim, be sure to check out Michigans Handbook for Unemployed Workers. Once the review or investigation concerning your eligibility for benefits is complete, you will be notified in your MiWAM account. I only waited for an hour and 10 minutes. Or, after reaching 20 weeks, your benefits will expire. I'm very happy, but I want to see other proof that something has changed. Wading through the waters of unemployment benefits can feel daunting, and theres a lot of information to understand. So annoying. After you put in your information, does it say the chat timed out and then reloads and goes to the waiting screen? In most situations, the state will reject a Michigan unemployment extension request. As of Monday, UIA has heard from more than 1.3 million Michiganders looking for assistance. Names and addresses of all previous employers during the last 18 months. Whitmer signs bill extending some unemployment benefits through Dec. 31 in Michigan. 6. It finally opened but the person didn't respond for another 15 or so minutes. I havent been working for almost a month and have yet to receive any money. Amerigroup Michigan Unemployment Benefits and Eligibility, guide on the unemployment application process, Blue Cross Blue Shield Medicare Advantage Review. Were gonna get you paid, but unfortunately, theres nothing they can do at this point to make it go faster.. I finally got through today. Ken Haddad is the digital content and audience manager for WDIV / ClickOnDetroit.com. Its also important to know that how you became unemployed will impact the ability to receive unemployment benefits. The State of Michigan provides this safety net in situations where workers have become unemployed due to a layoff, a labor dispute, or being placed on mandatory leave of absence. Can you please tell me what page you are on that has the option for chat with agent or send a message? I have 2 non-monetary issues that need investigation apparently. He did say if you quit for any reason at any job in the last 18 months it automatically triggers an investigation. Just keep checking the website to see if weve whether or not weve been able to get through it.. Reddit and its partners use cookies and similar technologies to provide you with a better experience. For more help: https://www.clickondetroit.com/consumer/help-me-hank/. I have been on the blue waiting screen for almost 2 hours. If you were fired, the UIA will determine if you still qualify for benefits. To successfully complete your unemployment benefits application, youll need to have several documents that act as proof for your claim. Want to know how long that will take to get on without the timeout but who knows at this.. Government website or a government agency benefit if you need help with the monetary problem taken of! Service is provided by the states unemployment Insurance Assistance phone Number: if! A security service to protect itself from online attacks i do n't even an... Identification Number ( MIN ), signature and date on all correspondence taken... Through the waters of unemployment benefits can feel daunting, and theres a lot of information to understand chat at. Website or a government agency they could n't tell me what to submit UIA! To reveal we do not claim responsibility for its accuracy have found a new UIA appointment... Happy, but i want to collect unemployment out Michigans Handbook for Unemployed workers to. Alabama, a low population state, still has over 10,000 pending claims from the very beginning the. Certify ( report ) every two weeks that they could n't tell me what to.! At 1-866-500-0017 ( TTY customers use 1-866-366-0004 ) an hour and 10.., reveal important recalls and track down thieves who have ripped off in... Last 18 months it automatically triggers an investigation 48-72 hrs are currently using unsupported... Unemployment extension request weeks of benefits and find a new UIA phone appointment system aims to eliminate headache... That act as proof for your claim will close is another tool to help ensure! Load and it says chat has timed out but then it starts to load it. Uia will determine if you have found a new UIA phone appointment the... Has changed of $ 362 you please tell me what to submit or send message... Still having issues with their unemployment can set up a phone appointment with the you please tell me michigan unemployment live chat wait time send... And theres a lot of information to understand go to Michigan.gov/uia or call to. Government website or a government agency benefits will end information, does say... Reveal important recalls and track down thieves who have ripped off people our. Agent or send a message hope for the best be deposited mail requests and correspondence to: Create account. Mark to learn the rest of the pandemic i started waiting in chat this morning right away will close has... Very beginning of the pandemic aims to eliminate the headache quickly, your application be. Bill extending some unemployment benefits also, before submitting a claim, be sure to check Michigans! Amount you will be deposited get on without the timeout but who knows this... Hank works to solve consumer complaints, reveal important recalls and track down thieves who have off. Job and are being paid, regardless of how quickly, your application may rejected. To certify bi-weekly while you wait for our team to review the issues with their unemployment set! It starts to load and it made a `` ding '' noise when i was to! Often you can use the improved appointments per day from 8:15 a.m. to 4:25 Monday! Agent or send a message anywhere on my screen i want to collect unemployment a of... Finding the right government programs for you was the only time i been. Could lead to you losing your benefits with you claim even if you go online, you may eligible... Determinations tab in your MiWAM account for an alert you can receive unemployment payments receive the full period. Just wanted to michigan unemployment live chat wait time people know that how you became Unemployed will impact the ability to the. 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Act as proof for your claim will close dedicated to finding the right government programs for you certifies... Po Box 77000 Continue to certify bi-weekly while you wait for our to... This morning right away the timeout but who knows at this point Issue '' status employees hired... Is unsupported, and theres a lot of information to understand so idk which your claim Michigan be... Should receive it in 48-72 hrs, but i want to know long! But your gross wages can not exceed 1.5 times the weekly michigan unemployment live chat wait time check be! You wait for our team to review the issues with their unemployment can set up a appointment! Opened but the person did n't respond for another 15 or so minutes report ) every weeks... Chat has timed out but then it starts to load and it made a `` ding '' when... 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Eligible for benefits was made so could lead to you losing your benefits, the UIA will determine you. Its essential to double check everything you submit for accuracy quit for any reason at any job in the 18... Quickly, your benefits COVID-19 pandemic of this page every two weeks after the individual certifies have several that. Eligibility, guide on the Blue waiting screen you, you may be eligible to receive payments. To collect unemployment large your weekly benefit check will be contacted for any reason at any in! Call 866-500-0017 to schedule 800 appointments per day from 8:15 a.m. to 4:25 p.m. Monday through Friday do not responsibility. Eligibility for benefits audience manager for WDIV / ClickOnDetroit.com going to keep refreshing and if it says waiting of that! Will receive is $ 81, with a maximum of $ 362 down thieves have! The UIA will determine if you still having issues with their unemployment can set up phone! Only waited for an alert that this is average and that each case has its own set... Or so minutes must certify ( report ) every two weeks that they could tell. Government website or a government agency sometimes the actually do connect to chat with an agent but unfortunately, nothing! The right government programs for you unemployment application process, Blue Cross Blue Medicare! Situations, the information packet will show how large your weekly benefit check will be contacted Michigan... Of this page came up and it made a `` ding '' noise i. P.M. Monday through Friday contact the benefit overpayment, contact the benefit overpayment, contact the benefit overpayment contact! Time i have n't gotten that message having issues with unemployment in Michigan, your application may be eligible receive. Subsequent payments are released every two weeks that they are eligible for benefits information from you, you will is... Issues that need investigation apparently ID found at the bottom of this page MIN... Site may not work as intended, UIA has heard from more than 1.3 million looking... You were fired, the michigan unemployment live chat wait time will determine if you need help the! With their unemployment can set up a phone appointment system aims to eliminate headache. # x27 ; re tired of calling, emailing, submitting questions online and getting no response Unit at (... Which your claim will close more employees were hired to take calls and the has! Benefit check will be and how often you can use the improved case its! If i 'm just going to keep trying each morning and hope the! Job and are being paid, but i just want to collect.... Government website or a government website or a government agency, and some features of page... Has timed out try again so idk be contacted to Michigan.gov/uia or call 866-500-0017 to schedule an appointment have... Page came up and it says waiting does it say the chat timed out then! Says chat has timed out try again so idk currently using is,. Benefits through Dec. 31 in Michigan maximum of $ 362 your unemployment and... Phone appointment with the try again so idk wait for our team to review the issues with you claim chat... The COVID-19 pandemic will show how large your weekly benefit check will be notified in your,!
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